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Assist patients or clients into the facility |
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Conducts initial screening to determine the treatment level needed for each potential patient |
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Enter admission information into the digital system and complete all admission paperwork |
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Coordinates patient/referral information to appropriate intake staff and or department |
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Carry out scheduling of evaluations, meetings, and consultations for patients |
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Assist staff, patients/patients' families and healthcare staff as needed to resolve basic patient related issues |
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Communicates with all customers for all internal and external activities by providing accurate information via phone call,email or fax |
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Provide follow up calls if required to patients and other staff |
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Coordinates patient care, housing, medication administration and documentation with skilled nursing facilities, insurance companies, pharmacies, and hospitals |
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Performs patient visits as needed to address urgent needs or staffing shortages as assigned by the clinical supervisor |
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Treats patients with utmost respect and kindness while ensuring excellent customer service |
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