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RN - Clinical Manager

RN - Clinical Manager

This checklist was electronically signed on September 12, 2026

Instructions: This checklist is meant to serve as a general guideline for our client facilities as to the level of your skills within your nursing specialty. Please use the scale below to describe your experience/expertise in each area listed below.

Proficiency Scale:

1 = No Experience

2 = Need Training

3 = Able to perform with supervision

4 = Able to perform independently

PATIENT RIGHTS

Communicate and obtain information while respecting patient rights, privacy, and confidentiality of information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
Involve the patient and family and respect their role in determining the nature of care to be provided
Meet patient's and families' needs regarding communication, including interpreter services
Provide accurate information to patients and families in a timely manner

COMMUNICATION

Communicate with patients and their companions in a courteous manner
Understand the chain of communication, who to contact, and when
Listen actively to patient concerns and address them appropriately.
Cultural Sensitivity and Language Skills

GENERAL INFECTION CONTROL MEASURES

Aseptic Technique
Standard Precaution
Universal Precaution

TRANSMISSION-BASED PROTOCOL

Airborne Precaution
Contact Precaution
Droplet Precaution
Reverse Precaution

PERFORMANCE MANAGEMENT

Assist Staff with Goal – Setting
Conduct Staff Evaluations
Facilitate Staff Education and Needs Assessment
Implement Continual Performance Development
Initiate Corrective Actions
Monitor Staff for Fitness for Duty
Terminate Staff

STAFF DEVELOPMENT

Facilitate Leadership Growth among Staff
Facilitate Staff Education and Needs Assessment
Identify and Develop Staff as Part of a Succession Planning Program
Promote Professional Development of Staff

RELATIONSHIP MANAGEMENT

Apply Communication Principles
Encourage Participation in Professional Action
Foster a Healthy Work Environment
Identify Issues that Require Immediate Attention
Manage Conflict
Mentor and Coach Staff and Colleagues
Promote Team Dynamics

STAFF RETENTION

Develop and Implement Strategies to Address Satisfaction Issues
Develop Methods to Reward and Recognize Staff
Promote Retention

HUMAN RESOURCE MANAGEMENT

Apply Staff Election Recruitment Techniques
Evaluate Staffing Patterns/Need
Manage Human Resources within the Scope of Labor Laws
Match Staff Competency with Patient Acuity
Select and Hire Qualified Applicants

PERFORMANCE IMPROVEMENT

Comply with Documentation Requirements
Evaluate Performance Data
Identify Key Performance Indicators
Maintain Survey and Regulatory Readiness
Promote Intra/Interdepartmental Communication
Respond to Outcome Measurement Findings

CUSTOMER AND PATIENT ENGAGEMENT

Assess Customer and Patient Satisfaction
Develop Strategies to Address Satisfaction Issues

PATIENT SAFETY

Manage Incident Reporting
Monitor and Report Sentinel Event
Promote Evidence – Based Practices

PROFESSIONAL DEVELOPMENT

Assist Others in Developing Problem – Solving Skills
Encourage Evidence – Based Practice
Promote Stress Management

CHANGE MANAGEMENT

Assess and Facilitate Readiness for Change
Communicate Changes
Evaluate Outcomes
Involve Staff in Change Processes

PROJECT MANAGEMENT

Allocate Resources
Establish Timelines and Milestones
Identify Roles
Manage Project Plans

CONTINGENCY PLAN

Manage external disaster or emergency planning and execution
Manage internal disaster or emergency planning and execution

COMMUNICATION

Collaborate with Other Service Lines
Demonstrate Written and Oral Presentation Skills
Demonstrate Negotiation Skills
Manage Meetings Effectively

FINANCIAL MANAGEMENT

Analyze a Budget and Explain Variance
Create a Budget
Conduct Ongoing Evaluation of Productivity
Forecast Future Revenue and Expenses
Monitor a Budget

AUTOMATED MEDICATION DISPENSING SYSTEMS

Accudose
Metro
Omnicell
Promanager Rx
Pyxis
eMAR

ELECTRONIC DOCUMENTATION

Allscripts
Care360
Cerner (Oracle)
CPSI
eCLinicalWorks
Eclipsys
EPIC
MACLAB
McKesson/Paragon
Meditech
PACS
Quadramed
Soarian

AGE-SPECIFIC COMPETENCIES

Newborn/Neonate (birth-30 days)
Infant (30 days-1 year)
Toddler (1-3 years)
Preschooler (3-5 years)
School-age children (5-12 years)
Adolescents (12-18 years)
Young adults (18- 39 years)
Middle adults (39- 64 years)
Older adults (64-79 years)
Elderly adults (80+ years)